Please contact us by email first. Please include your name or company name (including the name of person in charge), contact information, etc.
Please let us know in as much detail as possible about plans for the trip to Japan, such as the planned dates (details of flights etc. if they have been decided), the number of travelers and their gender (including their ages if children are accompanying you), the purpose of the trip, places you would like to visit and experience, accommodation, transportation etc.
Please feel free to contact us with any questions.
Please send us enquiries at least three months before planned trip to Japan
unless there are special circumstances.
Because we'd like to see the customers' smiles, so we want to carefully plan an itinerary that will satisfy them. |
TRAVELMART will send you a Response Letter by email within 7 days (excluding
weekends and holidays) based on the information you have provided.
Please review the response from us and let us know by due date. (Please also let us know if there are any corrections or changes that need to be made.)
Correspondence between the costomer and us will be continued until the
customer is satisfied.
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After consultation with the people around you and deciding on a plan that
satisfies you, and agreeing to the contents, TRAVELMART will send you a
confirmation and invoice. So please pay by the due date by bank transfer,
or VISA or Master credit card. (At this point, the travel contract is concluded.)
 
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Traveler(s) depart for Japan. TRAVELMART will pick them/him/her up at arrival
airport in Japan.
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